Privacy Policy

1. Who we are

Rebel Pilates Education Limited ("Rebel Pilates", "we", "us", "our") operates the website at rebelpilates.learnworlds.com and provides Pilates teacher training courses. We are based in New Lynn, Auckland, New Zealand.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the New Zealand Privacy Act 2020.

If you have any questions about this policy, contact us at hello@rebelpilates.nz.

2. Information we collect

Information you provide to us

• Name, email address, and phone number when you register or enquire
• Payment information when you purchase a course (processed securely by our payment provider)
• Information you provide in forms, surveys, or when communicating with us
• Course progress, assessment submissions, and learning data

Information collected automatically

• Browser type, device type, and IP address
• Pages visited and time spent on our site
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How we use your information

We use your personal information to:

• Deliver and administer courses and educational content
• Process payments and issue receipts
• Communicate with you about your enrolment, assessments, and course updates
• Send you marketing communications (with your consent — you can opt out at any time)
• Improve our courses and website
• Comply with our legal obligations
• Issue accredited certificates to REPs NZ and Pilates Aotearoa

4. Sharing your information

We do not sell your personal information. We may share it with:

• LearnWorlds — our course platform provider (data processed in accordance with their privacy policy)
• HubSpot — our CRM and communication tool
• Payment processors — to process transactions securely
• REPs NZ and Pilates Aotearoa — to register your qualification upon successful completion
• Legal authorities — if required by law

All third parties we work with are required to handle your information securely and in accordance with applicable privacy laws.

5. Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Ask us to delete your information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Make a complaint to the Office of the Privacy Commissioner

To exercise any of these rights, contact us at hello@rebelpilates.nz.

6. Data retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Course records and qualification data may be retained for up to 7 years for compliance purposes. You may request deletion of non-essential data at any time.

7. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our platform uses industry-standard encryption and security practices. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies to improve your experience on our site. See our Cookie Policy for full details.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

10. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Rebel Pilates Education Limited
New Lynn, Auckland, New Zealand
hello@rebelpilates.nz

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.